A simple, collaborative process
We work in four stages. The last two can continue for as long as they are useful to you, under services we agree together.
Discover
We learn how your business runs: your goals, your customers, the systems you use and the tasks that take too long. We look for the problems worth solving first.
Develop
We design and build a suitable solution, whether an automation, a connection between systems, a dashboard, a website or custom software, and we test it with you before it is relied on.
Support
Once it is running, we can provide the maintenance, security updates, monitoring and help we agree on, so it keeps working as intended.
Optimize
We review how things are going and look for improvements as your business develops: refining what exists and adding capabilities when they make sense.
Projects and ongoing services
Work can start as a defined project, such as a website, a custom application, an automation or an operational improvement. Businesses can also choose clearly defined monthly services, for example hosting, maintenance, security updates, monitoring of integrations and automations, technical support and agreed improvements.
What is included, response times, support limits, ownership and billing are set out in each customer agreement. We do not charge ongoing fees for a one-time deliverable unless an ongoing service has been agreed.
Pricing
Pricing is based on consultation, because every business is different. Tell us what you need and we will explain the options.
Discuss your business